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  • 1.  Prepopulate queue field with last used queue

    Posted 09-14-2021 14:59
    Curious to see if anyone is experiencing issues with Prepopulate queue field with last used queue - It has happened a few times where the last queue used does not prepopulate even thou I've successfully placed a call.
    #Telephony

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    Harold Altamirano
    R1 RCM
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  • 2.  RE: Prepopulate queue field with last used queue

    Posted 09-15-2021 18:33

    Check the Preferences for Interactions.




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    Michael Joseph Carreon
    Dexcom, Inc.
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    Original Message


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