Genesys Cloud (formerly PureCloud)

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Bulk User loading and Group Association

  • 1.  Bulk User loading and Group Association

    Posted 18 days ago
    ​I am configuration Groups to assign Roles to users depending on the Group they are associated with.

    I want to bulk load the association when I bulk load the Agents or ability to bulk load Groups and the association of agent to them.

    Has anyone come across this?

    OR

    Know of a way to accomplish this?

    Thanks
    #AskMeAnything(AMA)

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    Brent Lee

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  • 2.  RE: Bulk User loading and Group Association

    Posted 17 days ago
    Hi Brent,

    The SCIM integration is a good option to automate this process.

    https://developer.mypurecloud.com/api/rest/v2/scim/scim-overview.html

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    Paulo Mesquita
    Spark NZ Trading
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