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Feedback on New UI for Interaction Detail page

  • 1.  Feedback on New UI for Interaction Detail page

    GENESYS
    Posted 07-08-2020 10:42
    Hey everyone (reposting on the main Genesys Cloud page in case there are any takers here...)

    We're looking for feedback on a new
     Interaction Detail page that we'll be releasing in the coming months. The new UI brings together a waveform of voice interactions, sentiment analysis, topics, and voice transcription!

    We're hoping to spend 20-30 minutes together, letting you play with the new UI and getting your feedback on a few scenarios.

    If interested, please reach out here or at leor.grebler@genesys.com.

    Looking forward to connecting!

    Leor
    #ConnectwithaCustomer(NEW)
    #Omni-ChannelDesktop/UserInterface
    #QualityManagement
    #Roadmap/NewFeatures

    ------------------------------
    Leor Grebler
    Genesys - Employees
    Product Manager AI in Workforce Engagement Management
    ------------------------------


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