Genesys Cloud (formerly PureCloud)

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Total amount of External contacts

  • 1.  Total amount of External contacts

    Posted 20 days ago

    Hello,


    I tried to get exactly amount of external contacts users created in Genesys Cloud.
    I've searched the articles from Genesys cloud resource center and APIs document.
    About External Contacts - Genesys Cloud Resource Center

    https://developer.usw2.pure.cloud/developer-tools/#/api-explorer



    I didn't see any function or APIs which I can use for it.

    Do anyone know how to get exactly amount of external contacts from the system?

    Thanks.


    #PlatformAdministration
    #Unsure/Other

    ------------------------------
    Warm Regards,

    Elaine Shan
    Hualiteq Intl. Corp.
    ------------------------------


  • 2.  RE: Total amount of External contacts

    Posted 20 days ago
    Edited by Paulo Mesquita 20 days ago
    Hi Elaine,

    Try to run this one:


    At the end of the page you will find something like this:
     "pageSize": 10,
     "pageNumber": 1,
     "total": 8635,

    ------------------------------
    Paulo Mesquita
    Spark NZ Trading
    ------------------------------



  • 3.  RE: Total amount of External contacts

    Posted 20 days ago

    Hi Paulo,


    Thank you so much for your assistance.
    This is exactly what I need.


    Thanks again (:




    ------------------------------
    Elaine Shan
    Hualiteq Intl. Corp.
    ------------------------------