Genesys Cloud (formerly PureCloud)

Discussion Thread View
Expand all | Collapse all

Trunk doesn't stripp "0"

  • 1.  Trunk doesn't stripp "0"

    Posted 10-22-2020 04:49
    Hi,

    I am trying to test a new Dial Plan in Site configuration, but for some reason for National Number when I dial a local number beginning with "0" the trunk doesn't stripp the 0, so it keeps the country code + "0".

    Anything I should enable ?



    Regards,



    #Outbound
    #SIP/VolP
    #Telephony

    ------------------------------
    Charaf Eddine Chemlal
    NTT France
    ------------------------------


  • 2.  RE: Trunk doesn't stripp "0"

    Posted 10-22-2020 05:11
    In the logs, I have found :


    I don't know why thSIte Trunk is not used, that is why it doesn't strip the "0" from the beginning of the number.

    regards,

    ------------------------------
    Charaf Eddine Chemlal
    NTT France
    ------------------------------