Hi All,
2 questions:
Are any of you using DNSSEC?
If you are, have you experienced any issues with accessing any .mypurecloud.com pages?
Since August 17th we've had 8 days of not being able to access anything .mypurecloud.com, which includes login.mypurecloud.com, help.mypurecloud.com, and apps.mypurecloud.com. We've filled out several tickets for it and had the pretty steady responses of "it's your fault, not ours" from support, citing that no other customers are experiencing any issues. We have been fighting to get the issue escalated and get Genesys networking folks involved to resolve it as all of the data we have shows it is not on our end. I just thought I would check here to ask you all to see if anyone else has any data/information that might be helpful.
Thanks,
Lindsay
#Security#Unsure/Other------------------------------
Lindsay Hull
Rose-Hulman Institute of Technology's AskRose Homework Help
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