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why the "person name" remains after the word "Divisions" in the virtual path in this scenario

  • 1.  why the "person name" remains after the word "Divisions" in the virtual path in this scenario

    NEW MEMBER
    Posted 8 days ago
    Edited by Dmytro Zelenskyy 8 days ago

    why the "person name" remains after the word "Divisions" in the virtual path in this scenario ?

    step 1 - - - open any person/agent info in Admin->Persons-> select somebody, so you see his Roles etc in the right grid,
    and the "virtual path" above will be like  ==>   People & Permissions / People / <some name>

    step 2
    - - Click "Divisions" in the left tab, i.e. bottom of the "People -- Roles -- AuthOrgs" set of selectors

    WHY the person name remains visible in and the "virtual path"

    that changes  to ==>   People & Permissions / Divisions / <some name>


    #Omni-ChannelDesktop/UserInterface

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    Dmytro Zelenskyy
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  • 2.  RE: why the "person name" remains after the word "Divisions" in the virtual path in this scenario

    Top 25 Contributor
    Posted 8 days ago
    Hi Dmytro this looks like a bug in the breadcrumbs (virtual path)  logic in the UI.  I'd raise a case to Genesys on it with screenshots :)

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    Vaun McCarthy
    NTT New Zealand Limited
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