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  • 1.  Notification when retrieving an archived call

    Posted 07-18-2019 02:31
    Hello,
    When I start a retrieving of an archived call record, the message say that I will receive a notification when it will be done. But I never receive this notification. Do you know why or where is it ?
    Thank you
    #QualityManagement

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    David Lefevre
    CoverApps
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  • 2.  RE: Notification when retrieving an archived call

    Posted 02-08-2021 11:56
    I have run into the same question, but couldn't find an answer. Did you ever figure this out?

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    Sven Schiller
    Kognitiv
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  • 3.  RE: Notification when retrieving an archived call

    Posted 04-27-2021 07:14
    The notification is just an alert, similar to the WFM messages or the ones you get when making changes.
    You don't get anything in your inbox.

    The problem here is this message is visible for 5 seconds only.

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    Paulo Mesquita
    Spark NZ Trading
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