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  • 1.  Disconnect Interaction

    Posted 02-20-2020 05:05
    Dear Team,

    Disconnect interaction is not working , tried copy conversation id and paste to disconnect interaction , and it says successfully disconnected , unfortunately still its active , we really needed to kill some of messaging interaction how we can do.

    while the flow has issue we not able to re test
    #DigitalChannels

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    Noufal Ibrahim

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  • 2.  RE: Disconnect Interaction

    Posted 02-20-2020 14:45
    Hi Noufal,

    If you are not able to disconnect an interaction you have report this to Care.

    They can disconnect the interactions using a private API.

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    Paulo Mesquita
    Spark NZ Trading
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