Genesys Cloud - Main

 View Only

Discussion Thread View
  • 1.  How to increase session timeout

    Posted 05-08-2019 12:04
    I'm looking to increase user session timeouts within PureCloud. I currently have the users set to login locally (may switch to Okta later), but I'd like to be able to set their login session duration.
    #SystemAdministration

    ------------------------------
    Alex Meyer
    Sonic Foundry, Inc.
    ------------------------------


  • 2.  RE: How to increase session timeout

    Posted 08-04-2021 20:22
    Hi @Alex Meyer,
    I am just intrigued by your question... Are you implying that there is a kind of user session timeouts within PureCloud, and therefore why you would like to increase it?
    Could you please provide a bit more details and context?

    Also, out of interest, did you achieve any solution on this?

    Thanks,
    Stephane


    ------------------------------
    Stephane Gilbert
    Black Box Technologies New Zealand Limited
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources