We are using Gensys/Telstra CLoud Voice. We have created a Trunk based on Sip Server and proxies along with Inbound SIP identifier.
Can we also use a Genesys Shipped Edge device in same organization.
Thanks,
Rajnish
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Rajnish Roy
Thermo Fisher Scientific Inc
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Original Message:
Sent: 01-22-2021 14:25
From: Phil Whitener
Subject: Edge and Edgeless Device in same organization
Hello -
Can you provide details to what "Edgeless" refers to? Do you mean Genesys Cloud Voice or BYOC Cloud where you have cloud based Edges? Or BYOC Premise where you have physical Edges?
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Phil Whitener
Genesys - Employees
Original Message:
Sent: 01-22-2021 02:21
From: Rajnish Roy
Subject: Edge and Edgeless Device in same organization
Hello All,
We have a organization. Under that we are using Edgeless device to receive Inbound call. Can we also add a Virtual Edge in same organization? If Yes, Could you please help me some document which highlights how we achieve that.
Thanks,
Rajnish
#ArchitectureandDesign
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Rajnish Roy
Thermo Fisher Scientific Inc
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