The PureCloud color scheme is changing to match the Genesys brand in September 2019, with the Genesys orange and array of gray colors replacing the familiar blues. This enhancement has no impact on PureCloud functionality. For more information, see the FAQs attachment. 

The PureCloud color scheme is changing to match the Genesys brand in September 2019, with the Genesys orange and array of gray colors replacing the familiar blues. This enhancement has no impact on PureCloud functionality. For more information, see the FAQs attachment. 

The PureCloud color scheme is changing to match the Genesys brand in September 2019, with the Genesys orange and array of gray colors replacing the familiar blues. This enhancement has no impact on PureCloud functionality. For more information, see the FAQs attachment. 

The PureCloud color scheme is changing to match the Genesys brand in September 2019, with the Genesys orange and array of gray colors replacing the familiar blues. This enhancement has no impact on PureCloud functionality. For more information, see the FAQs attachment. 

The PureCloud color scheme is changing to match the Genesys brand in September 2019, with the Genesys orange and array of gray colors replacing the familiar blues. This enhancement has no impact on PureCloud functionality. For more information, see the FAQs attachment. 

The PureCloud color scheme is changing to match the Genesys brand in September 2019, with the Genesys orange and array of gray colors replacing the familiar blues. This enhancement has no impact on PureCloud functionality. For more information, see the FAQs attachment. 

The PureCloud color scheme is changing to match the Genesys brand in September 2019, with the Genesys orange and array of gray colors replacing the familiar blues. This enhancement has no impact on PureCloud functionality. For more information, see the FAQs attachment. 

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Thanks Darlene!

Got another one for you. The search results in Performance->Agents and Performance->Queues appear behind (hidden by the table below) in the Desktop App and Chrome browser:

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Thanks Darlene!

Got another one for you. The search results in Performance->Agents and Performance->Queues appear behind (hidden by the table below) in the Desktop App and Chrome browser:

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Thanks Darlene!

Got another one for you. The search results in Performance->Agents and Performance->Queues appear behind (hidden by the table below) in the Desktop App and Chrome browser:

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Thanks Darlene!

Got another one for you. The search results in Performance->Agents and Performance->Queues appear behind (hidden by the table below) in the Desktop App and Chrome browser:

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Thanks Darlene!

Got another one for you. The search results in Performance->Agents and Performance->Queues appear behind (hidden by the table below) in the Desktop App and Chrome browser:

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Thanks Darlene!

Got another one for you. The search results in Performance->Agents and Performance->Queues appear behind (hidden by the table below) in the Desktop App and Chrome browser:

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.

Thanks Darlene!

Got another one for you. The search results in Performance->Agents and Performance->Queues appear behind (hidden by the table below) in the Desktop App and Chrome browser:

Christian-

You shouldn't be seeing the new login screen yet.  Development is looking into that now.

In terms of timing, we are in the middle of an Internal Beta currently where our Genesys org as well as many of our demo organizations internal to Genesys have been switched over to the new colors.  We have gotten some great feedback and are in the process of making adjustments prior to releasing it to our customer base.  I would anticipate we are about a month out from release, but will continue to proactively communicate as much as possible to allow you to be able to plan.