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Hope you are well.
For background we are a GenCloud partner for implementation and support.
This has come up regularly with customers working from home where it became obvious that the VPN was creating a bottle neck, not just for GenCloud but also other SaaS solutions. Split tunnelling has become a standard recommendation.
The solution, where possible, was for their IT to setup split tunnelling on their user agents. My understanding is the desired configuration is to set all office traffic (based on network segment) to go via VPN, all else is to go direct via user internet.
Therefore, not so much configuring the tunnelling for GenCloud, more along the lines of configure your network traffic via VPN and all else direct out.
PS. I am not a network engineer but this is what I understand clients are doing and I also know that some had an easier time of this depending on the VPN client in use
Do you have on-prem edges or are you on a flavour of BYOC Cloud please? If on-prem edges it will be more complicated because traffic needs to get to your edges...
Thanks and regards
Interested to hear recommendation from your internal team.
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