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@Luke Mitchell - Thank you for your reply! We have gone over all configurations and had the diagnostics run and shared the info with support - we are actively working with them on it.@Darryn Chang - You are right, when it works - it's great! It just seems we fight with certain configurations working, then not working and then they will work again. It gets .. painful.@George Ganahl - This may seem like a silly question - I've looked within the resource center but cannot find anything related to versions of the Softphone Client, how am i to know which version i should be on? Out edges are set to update next week to the latest version, we began out softphone client testing on the version we are on today - so they worked, then didn't .. all within the same edge version.
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