Genesys Cloud (formerly PureCloud)

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Citrix WebRTC redirection to Thinclient with desktop client

  • 1.  Citrix WebRTC redirection to Thinclient with desktop client

    NEW MEMBER
    Posted 7 days ago

    Hi

    background on the sysytem config

    *Citrix 1912

    *Citrix Workspace 1912

    *Citrix Browser Redirection Extension

    *PureCloud for Windows 1.15.570

    In Citrix, we  have enabled content redirection to the ThinClient for WebRTC traffic to GenesysCloud.

    WebRTC reidriection works with Google Chrome 84.x   (with the Citrix Browser Redirection Extension) really well.

    This is where I then get stuck, I dont see how I can add the Citrix Browser Redirection Extension into the embedded Chrome in the PureCloud desktop app. Is this possiable? 

    Cheers
    Jess


    #SIP/VolP
    #Telephony

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    Jess Peebles
    Spark NZ Trading
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