Logically, Okta itself cannot control/terminate the session,
so this might be a game with token life-time, but it is auto-refreshing
So i would dig into Chrome add-ons that can terminate idle sessions
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Dmytro Zelenskyy
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Original Message:
Sent: 03-30-2021 16:01
From: Mark Pierson
Subject: Okta integration
Hello all,
We have recently integrated our .org to our Okta instance which went step by step according to the Genesys documentation, which I am very appreciative of. I have a couple of challenges which is the purpose for my question to the community.
- We have a policy where any web applications must be logged out after 30 minutes of inactivity. I am told this is supposed to be part of the Okta integration as our Okta instance should be managing this. My Okta team has confirmed this is a global setting for all of our apps using Okta. I haven't seen anywhere to designate this, nor have I been logged out per our Okta service policy.
- When users are logged out either manually or per our Okta service I would like them to be redirected to our Okta login screen. Can I do this and how.
Can I get some guidance in this area please.
Thank you in advance for your assistance.
#SystemAdministration
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Mark Pierson
Ally Financial
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