Genesys Cloud (formerly PureCloud)

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Where does the Virtual Edge store the Media and Protocol Capture logs?

  • 1.  Where does the Virtual Edge store the Media and Protocol Capture logs?

    Top 25 Contributor
    Posted 5 days ago
    Edited by Carlos Celestial 4 days ago
    Hi Guys,

    Would just like to know where does the Virtual Edge store the Media and Protocol Capture logs.  i need to delete some of them to increase storage space on the Edge.  Thanks in advance.
    #SystemAdministration

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    Carlos Celestial
    Trends and Technologies Inc
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  • 2.  RE: Where does the Virtual Edge store the Media and Protocol Capture logs?

    GENESYS
    Posted 3 days ago
    I believe the virtual Edge stores them in the same place as other platforms.  They should be stored along with the log files, "C:\Edge\Logs"

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    Phil Whitener
    Genesys - Employees
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  • 3.  RE: Where does the Virtual Edge store the Media and Protocol Capture logs?

    Top 25 Contributor
    Posted 3 days ago
    Thank you Phil.

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    Carlos Celestial
    Trends and Technologies Inc
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