Genesys Cloud CX (formerly PureCloud)

Discussion Thread View
Expand all | Collapse all

Send a logout message - Genesys Cloud Embeddable Framework

  • 1.  Send a logout message - Genesys Cloud Embeddable Framework

    NEW MEMBER
    Posted 10 days ago
    Edited by Seyed Ahmad Mansouri 10 days ago
    Hello,

    We are integrating with Genesys using Cloud Embedded Framework. Although, we are able to receive agent presences and logout message and send agent presences to Genesys, we could not find a way to send a logout message to Genesys.

    Would you please let us know how it works?

    Thanks
    #Integrations

    ------------------------------
    Seyed Ahmad Mansouri
    AMC Technology LLC
    ------------------------------


  • 2.  RE: Send a logout message - Genesys Cloud Embeddable Framework

    Posted 19 hours ago
    I looked everywhere as well to no avail.  I would suggest posting this over at the developer forum and see if anyone has any ideas.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------