I've seen and used SSO with MFA enabled for both Azure AD and Okta, and have heard of it being put in place with OneLogin as well. I'm quite sure their are other SSO identity providers that will support this as well. The important thing to remember is that the MFA implementation is put in place with the SSO IdP, and not necessarily a Genesys Cloud feature. When Genesys Cloud initiates a login request with the IdP, the IdP is the one that delays validation until the MFA challenge has been passed; at that point the IdP will authenticate the user and return this to Genesys cloud, which will grant access at that point.
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Richard Schott
Genesys - Employees
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Original Message:
Sent: 09-25-2020 09:28
From: Carlos Celestial
Subject: SSO with MFA currently integrated with Genesys Cloud
Hi Guys,
Would like to know if anyone has implemented an SSO with MFA? If yes, what's the product? I saw here (About single sign-on (SSO) - Genesys Cloud Resource Center) that there are recommended SSOs but I want to know what product is currently in use in production. Hope someone has done integration with Thales or DUO. Thanks.
#Security
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Carlos Celestial
Trends and Technologies Inc
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