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  • 1.  Data Table limits

    Posted 07-01-2020 12:12
    I am recently working with data tables and IVR data table lookups. I have come across conflicting material. the Resource center says tables are limited to 5000 rows. (this would prove to be true after importing a 15,000 row CSV). However, this article states data tables can be 50,000 rows. 

    https://www.genesys.com/collateral/data-tables-for-the-purecloud-platform

    Is this wrong or is there a way to increase the amount of rows you can have in a data table?
    #ArchitectureandDesign

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    Blake Anderson
    Celink
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  • 2.  RE: Data Table limits

    Posted 07-01-2020 13:13
    This is what documentation says.  I would trust that over marketing.

    Notes:
    • The number of data tables allowed in a single organization is 50.
    • The number of data rows allowed in a single table is 5000.
    • The number of fields allowed in a single table is 50.
    • The number of characters allowed in a single reference key is 256.


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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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  • 3.  RE: Data Table limits

    GENESYS
    Posted 07-01-2020 17:36
    @Blake Anderson note that the marketing doc you link is for a Genesys Professional Services offering, not the Data Tables feature documented in the Resource Center. ​

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    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
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