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There is a Permission or way to avoid the agenr deselect his WebRTCPhone himself

  • 1.  There is a Permission or way to avoid the agenr deselect his WebRTCPhone himself

    Posted 03-02-2021 21:12
      |   view attached
    Hi Community,

    I need a Permission or another way to avoid who an agent deselect his WebRTCPhone himself in the own  profile . I was doing testing with the permission:

    • Telephony > Phone > Assign          Assign a phone to a user

    But without positive effect , I think that this permission listed above is to permit another user or admin to assign the WebRTCPhone to other users but it is not to avoid a agente quite his own WebRTC from his own profile .

    Do you some idea or Guide to accomplish this objective?

    In the image attach I am showing the button that I want to be disabled.

    Regards
    #Telephony

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    Edwin Moreno
    Genesys Consultant
    Interaxa S.A.
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