Genesys Cloud (formerly PureCloud)

Discussion Thread View
Expand all | Collapse all

Facebook Handover Protocol - Integration

  • 1.  Facebook Handover Protocol - Integration

    Top 25 Contributor
    Posted 07-27-2020 17:12
    Hi
    This may be a question for the Developer Forum, but I was wondering is anyone knows if the Facebook Integration supports the Handover Protocol
    https://developers.facebook.com/docs/messenger-platform/handover-protocol/
    The Messenger Platform's handover protocol enables two or more Facebook apps to participate in a conversation by passing control of the conversation between them. This feature can be used in many ways to enrich your Messenger experience.

    I have a customers dev team asking , an the resource centers a little light on content

    Cheers
    Brian
    #DigitalChannels

    ------------------------------
    Brian Allison
    Spark NZ Trading
    ------------------------------


  • 2.  RE: Facebook Handover Protocol - Integration

    Top 25 Contributor
    Posted 07-29-2020 21:11
    Seems like its a roadmap item

    ------------------------------
    Brian Allison
    Spark NZ Trading
    ------------------------------