Hey, Chris,
The statuses are kind of explained by a graphic linked from the Product Ideas Lab tile in the Genesys Knowledge Network:
So, Accepted just means Product Management thinks it is a good idea and they will start doing the planning within a year (maybe).
Right now looks like it is in Backlog, but you would have to pester PM through your PSM to find out more.
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George Ganahl GCP (Genesys Cloud), ICCE
Principal Technology Consultant
Genesys
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Original Message:
Sent: 07-30-2020 09:59
From: Chris Mayo
Subject: Updates related to Edge Monitoring Idea CLPLA-I-448
Do any Genesys folks have any additional insight into this one? CLPLA-I-448 is marked as "Accepted", what does this mean exactly? And where might it be in the product schedule?
Thanks!
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Chris Mayo
Director, Technical Services
Altivon
Original Message:
Sent: 07-24-2020 16:36
From: Joshua Davis
Subject: Updates related to Edge Monitoring Idea CLPLA-I-448
Hi all,
I was poking around Ideas and Community for information related to Edge monitoring and alerting capabilities and i found the below idea.
https://purecloud.ideas.aha.io/ideas/CLPLA-I-448
Its status is Accepted, but no Genesys presence or comments are shown. Is this getting any active development at this time? I see lots of requests for this type of functionality so I would be very interested in an update.
Thanks!
#PlatformAdministration
#Roadmap/NewFeatures
#SystemAdministration
#Telephony
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Joshua Davis
Sr. Solution Engineer
Altivon
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