Genesys Cloud (formerly PureCloud)

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URL Link in Expression

  • 1.  URL Link in Expression

    Posted 16 days ago
    Hello there,

    is it possible to insert URL link into an expression? I tried using HTML but it shows me an error and I did not find anything in function library that could allow that.. Thanks :)

    Sandra
    #PlatformAdministration

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    Sandra Kakasova
    IKEA Ceska Republika
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  • 2.  RE: URL Link in Expression

    GENESYS
    Posted 16 days ago
    Do you mean in a script?

    https://help.mypurecloud.com/articles/link-script-component/

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    Melissa Bailey
    Genesys - Employees
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  • 3.  RE: URL Link in Expression

    Posted 16 days ago
      |   view attached
    Hi,

    no, I mean here, in our chat flow, I have text that is shown when the condition is met and I would like to include URL link to that body text:



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    Sandra Kakasova
    IKEA Ceska Republika
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