A place to ask questions, connect with others, and stay in the know
Hey Everybody!The AMA is now closed, but we definitely hope to do more in the future. So stay tuned and always feel free to email GenesysCommunity@Genesys.com if you have any suggestions or feedback for future events. If you've seen the latest episode of the Q&A show, you might've heard the news: We're having an Ask Me Anything (AMA) session on May 28th in the WEM Community. If this is your first AMA, feel free to get excited. You can learn more about what the event is here. In its simplest form, it means that we have our team of WFM experts in the community answering your questions!PLEASE NOTE: If you cannot join the community or are having trouble posting your question, email your question for the team to GenesysCommunity@Genesys.com and we'll ask on your behalf!
In this session, we'll be taking all your questions about Genesys Cloud WFM's latest features (you can check out Michelle's rundown on them in our Library) and any other questions you may have about forecasting and scheduling capabilities. We've assembled a team of WEM experts, and we'll be happy and ready to answer your questions on that date.
We hope everyone can participate. The AMA starts at noon on Thursday, May 28th, but you can start asking questions in the WEM community now!.Our experts for this session include:
See you soon, and happy #WEMay!
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.