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Time stamp for v2.routing.queues.{id}.conversations

  • 1.  Time stamp for v2.routing.queues.{id}.conversations

    NEW MEMBER
    Posted 8 days ago
    Edited by Kathie Phung 8 days ago
    Hello,

    When subscribed to the topic queue conversation (Platform API), is there any kind of scenario that would put the value for these fields to be a time stamp that is not the current time( eg. a few days in the future ) in the received event ?

    a) wrapup/endtime
    b) disconnectedTime
    c) startHoldTime
    d) connectedTime

    Thanks
    Kathie

    #Unsure/Other

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    Kathie Phung
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