You asked, we listened! This latest episode was requested by a GCAP member and it was a pleasure to have Maisey on the show to give us an overview of some of the features released in Genesys Cloud this year!
After that, she answers some questions that were submitted by community members.
Thanks to Maisey for stopping by and to everyone who submitted a question!
Cheers,
Matt
#Reporting/Analytics#Roadmap/NewFeatures#PureCloudQAEpisode------------------------------
Matt Lawson
Genesys - Employees
Genesys Community Manager
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