Genesys Cloud (formerly PureCloud)

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Q&A Show on Genesys Cloud Metrics!

  • 1.  Q&A Show on Genesys Cloud Metrics!

    GENESYS
    Posted 12-14-2020 11:37
    You asked, we listened! This latest episode was requested by a GCAP member and it was a pleasure to have Maisey on the show to give us an overview of some of the features released in Genesys Cloud this year!

    After that, she answers some questions that were submitted by community members.

    Thanks to Maisey for stopping by and to everyone who submitted a question!

    Cheers,

    Matt


    #Reporting/Analytics
    #Roadmap/NewFeatures
    #PureCloudQAEpisode

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    Matt Lawson
    Genesys - Employees
    Genesys Community Manager
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  • 2.  RE: Q&A Show on Genesys Cloud Metrics!

    GCAP Member
    Posted 01-26-2021 12:12
    Fun Fact - Maisey used to work as a tutor for us at AskRose Homework Help (formerly called Homework Hotline)!

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    Brandon Hull
    Rose-Hulman Institute of Technology's AskRose Homework Help
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  • 3.  RE: Q&A Show on Genesys Cloud Metrics!

    GENESYS
    Posted 01-26-2021 12:35
    @Lindsay Hull, I love it. Her experience working the homework hotlines must be why she's such a seasoned presenter now! 💯

    Best,

    Matt

    PS, You can't have her back. 😎

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    Matt Lawson
    Genesys - Employees
    Genesys Community Manager
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