Good morning!
I am trying to bring a group into using emails in PureCloud and they have asked if there was a way to have emails coming up to customers with a specific email address instead @kaltire.mypurecloud.com.
From what i can see, the Queue needs a email to be able to use the 'on behalf of'.
Is there a set up document or steps in order to make this change?
#Outbound------------------------------
[Erin] [Neufeld]
[Business Systems Analyst]
[Kal Tire]
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