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Login to ORG issues

  • 1.  Login to ORG issues

    Posted 12-12-2019 09:14
    Anyone else having issues logging into their ORG? We have been unable to login for the last 10 minutes
    #Unsure/Other
    #PureCloud QA Episode

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    Steven Moore
    MITRE Corporation
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  • 2.  RE: Login to ORG issues
    Best Answer

    Posted 12-12-2019 09:16

    Yes
    we do, I posted it here
    And affecting US-EAST and DUBLIN for sure

    https://community.genesys.com/digestviewer29/viewthread?MessageKey=4f2214ee-6621-4e16-ba45-9f22d9062c8f&CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4&tab=digestviewer#bm4f2214ee-6621-4e16-ba45-9f22d9062c8f



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    Раско Радојевић
    Rasko Radojevic
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  • 3.  RE: Login to ORG issues

    Posted 12-12-2019 09:17
    Our West Regions seem to be fine so far, but just our East Regions are having this. I have opened cases with Support.

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    Angelia Harper
    Avtex Solutions, LLC
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  • 4.  RE: Login to ORG issues

    Posted 12-12-2019 09:16
    Us from Brazil is out too

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    Erivelton Vieira
    TELMEX DO BRASIL S.A.
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  • 5.  RE: Login to ORG issues

    Posted 12-12-2019 09:22
    Same in US East... we've recovered though.

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    Dean Thames
    Koch Business Solutions
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  • 6.  RE: Login to ORG issues

    Posted 12-12-2019 09:31
    We are back up as well

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    Steven Moore
    MITRE Corporation
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  • 7.  RE: Login to ORG issues

    Posted 12-12-2019 09:34
    I really like how aggressive they are with the product enhancements, but I'm starting to feel like they need to re-foucs on stability. I've got a bunch of customers who are on pins and needles, and it's just not a good way to live.

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    Dean Thames
    Koch Business Solutions
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  • 8.  RE: Login to ORG issues

    Posted 12-12-2019 09:46
    Hope this was not related to British election.
    Maybe someone was trying to hack voting system and intrude the platform?!?!

    Just kidding of course

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    Раско Радојевић
    Rasko Radojevic
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  • 9.  RE: Login to ORG issues

    Posted 12-12-2019 10:28


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    Matt Calton
    Grove & Dean Ltd
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  • 10.  RE: Login to ORG issues

    Posted 12-13-2019 09:10
    As a PureCloud admin for my Org, I agree. These little hiccups don't last long, but they do not help with confidence from the user base.

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    Clay Cowell
    Media Sales Plus, Inc.
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