Our marketing department is asking for a toll free number so purchasers of a new product can call in and leave a comment on their purchase.
As I see it:
Callers call a number
They hear a welcome message and transferred to a voice mail box
They leave their message
The voice mail is sent to a person as a wav file
What would be the most efficient way of doing this?.
Thanks
#ArchitectureandDesign#Routing(ACD/IVR)#SystemAdministration#Unsure/Other------------------------------
Ben Marthin
Vehicle Service Group, LLC
Genesys Cloud Go Live: 7/2019
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