Genesys Cloud - Main

 View Only

Discussion Thread View
  • 1.  Interval Level Historical Shrink Data

    Posted 09-21-2021 14:58

    During initial training, we were shown the tools for entering interval level shrink data into our forecast

    Is there a report we can run to see historical interval level shrink data?
    #Reporting/Analytics

    ------------------------------
    Alec Kumlin
    The Chamberlain Group, Inc.
    ------------------------------


  • 2.  RE: Interval Level Historical Shrink Data

    Posted 05-15-2023 15:15

    I am interested in finding out if this feature is available on Genesys Cloud.



    ------------------------------
    Sal Barba
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources