Hi,
We've recently done this kind of setup. Our client's Genesys Cloud Org (Dev) only supports BYOC Cloud and they happen to have an AudioCodes SBC on-premises which they are using for their Production GC Org.
We just followed the documentation here:
TLS trunk transport protocol specification - Genesys Cloud Resource Center (mypurecloud.com)We can do Inbound and Outbound calls from Genesys Cloud to AudioCodes and vice versa.
At first, Genesys Cloud cannot do Outbound calls going to AudioCodes SBC. It worked when the "TLS Mutual Authentication" was enabled on the SBC.
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Carlos Celestial
Trends and Technologies Inc
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Original Message:
Sent: 09-28-2021 09:15
From: Tommy Braes
Subject: BYOC Cloud supports mTLS?
I received notification from support that this is not supported.
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Tommy Braes
solution consultant
Proximus PLC
tommy.braes.ext@proximus.com
Original Message:
Sent: 09-28-2021 03:38
From: Tommy Braes
Subject: BYOC Cloud supports mTLS?
Hi community,
If we set up a trunk from our SBC to the cloud edge using TLS, is mTLS (mutual TLS) supported?
Whenever we enable mTLS on the audiocodes SBC, our TLS handshake doesn't seem to work?
#Implementation
#PlatformAdministration
#Security
#SIP/VolP
#SystemAdministration
#Telephony
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Tommy Braes
solution consultant
Proximus PLC
tommy.braes.ext@proximus.com
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