Genesys Cloud (formerly PureCloud)

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  • 1.  Voicemail History

    Posted 11-23-2020 12:47
    Greetings all,
    I have a user who had a voicemail forwarded to them, but we can't seem to find where it actually logs Who did the forwarding.  Is there a way to see who forwarded a voicemail?

    Also, is there a location that lists the phone numbers of all inbound calls?

    Joe Anderson
    Ministry Brands