Before I open a ticket with what should be a simple question, I figured I would ask here first.
What are the limitations of PureCloud Voice and what is the capacity of a virtual edge server when using PureCloud Voice?
Technically, it's advertised as unlimited concurrent call capacity, but I cannot find anything in the resource center related to scaling. I know virtual edges are limited in capacity, but I don't know what those limitations are or how the system determines to add a new edge and how/when/if that happens automatically. I thought there was a doc or resource page with this a couple years ago, but I cannot find it now.
@George Ganahl any insight on this one?
Thanks,
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#ArchitectureandDesign#SIP/VolP#Telephony------------------------------
Daniel McLeod
Qsect LLC
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