A place to ask questions, connect with others, and stay in the know
Power Users Indy (site)…. Has a number plan match for all calls including long distance or international calls.
Restricted Users Indy (site) … number plan does not send long distance or international calls out the external trunk.
Place stations in the appropriate Site. Users have to log into the correct stations to get the dialing privileges.This works better with WebRTC phones, since then agents can log in wherever and be locked down to one specific phone.With hard phones, you have to make sure the restricted users log into restricted phones, so you can't have Power Users and Restricted Users hotseat with each other.
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