Hi All,
I am working on an inbound message flow and want to be able to send a message to a different number than the sender when no one is available in the queue. I am able to accomplish this using Update Data and Call Data Action. However, I can only get it to work on one number. I have tried various different update statements but can only get one number to work. Is this a limitation or does anyone know a way to get this to work. Thanks.
#ArchitectureandDesign#Routing(ACD/IVR)------------------------------
Matthew Raleigh
Broker Solutions, Inc. DBA New American Funding
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