Genesys Cloud - Main

 View Only
Discussion Thread View
  • 1.  Integration to Doxim CRM

    Posted 04-12-2021 22:27
    We are working with a customer, a Credit Union that is implementing Doxim as their CRM.  I am looking to see if anyone has integrated Genesys Cloud to Doxim?  I understand they support open API's.  Thanks.
    #Ask Me Anything (AMA)
    #Integrations

    ------------------------------
    Martin Bunting
    i3Vision Technologies Inc.
    ------------------------------


  • 2.  RE: Integration to Doxim CRM

    Posted 04-15-2021 16:04
    Doxim has almost no information about any API availability or screen pops.  I would suggest you get with them and see what they have to offer for integration points, but I have not seen anything with Genesys Cloud.  You might start with customer using the Genesys Cloud for Chrome plug-in instead of direct integration to start.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources