I had the same realisation after posting a bunch of my own WFM questions here :)
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Vaun McCarthy
NTT New Zealand Limited
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Original Message:
Sent: 04-29-2021 19:07
From: Kevin Brown
Subject: Add WFM/Workforce Engagement or Management Tag to Communities
I didn't realize that! Thank you very much. Still think they need something to point folks over there. I see many WFM questions here.
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Kevin Brown
Cognizant Technology Solutions
I've been working and playing with Genesys since 1995
Arizona, USA
Original Message:
Sent: 04-29-2021 18:25
From: Vaun McCarthy
Subject: Add WFM/Workforce Engagement or Management Tag to Communities
HI Kevin
There is a separate WEM community so maybe that's why there's no specific tag for it here.
https://community.genesys.com/communities/workforce-optimization?CommunityKey=f6e20f73-2c94-4b44-be95-118216aafb4f
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Vaun McCarthy
NTT New Zealand Limited
Original Message:
Sent: 04-29-2021 17:44
From: Kevin Brown
Subject: Add WFM/Workforce Engagement or Management Tag to Communities
Lots of questions about WFM, but no tag or topic for it.
#Unsure/Other
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Kevin Brown
Cognizant Technology Solutions
I've been working and playing with Genesys since 1995
Arizona, USA
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