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  • 1.  Add WFM/Workforce Engagement or Management Tag to Communities

    Posted 04-29-2021 17:44
    Lots of questions about WFM, but no tag or topic for it.
    #Unsure/Other


  • 2.  RE: Add WFM/Workforce Engagement or Management Tag to Communities

    Posted 04-29-2021 18:26
    HI Kevin

    There is a separate WEM community so maybe that's why there's no specific tag for it here.

    https://community.genesys.com/communities/workforce-optimization?CommunityKey=f6e20f73-2c94-4b44-be95-118216aafb4f

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    Vaun McCarthy
    NTT New Zealand Limited
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  • 3.  RE: Add WFM/Workforce Engagement or Management Tag to Communities

    Posted 04-29-2021 19:08
    I didn't realize that!  Thank you very much. Still think they need something to point folks over there. I see many WFM questions here.


  • 4.  RE: Add WFM/Workforce Engagement or Management Tag to Communities

    Posted 04-29-2021 19:11
    I had the same realisation after posting a bunch of my own WFM questions here :)

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    Vaun McCarthy
    NTT New Zealand Limited
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