Genesys Cloud (formerly PureCloud)

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  • 1.  RTP session timer

    Posted 6 days ago
    Hello everyone

    We have recovery tests.
    We made sure on the test scenario that if lost RTP session between Voice Gateway and Edge(like a VoiceGateway down) during call establish then passed few minutes(a call whole silence) Edge(*1) send BYE to Endpoint and interaction transition to ACW on web browser.
    In this case, Does edge send the BYE and the disconnect event by which parameter? and what does value it's parameter ?

    *1 This edge sent INVITE to the endpoint.

    Taku Iizuka