Genesys Cloud (formerly PureCloud)

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Audit Log | People and Permissions

  • 1.  Audit Log | People and Permissions

    Posted 02-26-2021 15:13
    Is there a way to find out who deactivated or deleted a user? I don't see that anywhere in the audit log filters. Any help would be appreciated.
    #PlatformAdministration

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    Blake Anderson
    Celink
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  • 2.  RE: Audit Log | People and Permissions

    Top 25 Contributor
    Posted 03-01-2021 11:40
    You can find information like this using the Audit log:  Open the audit log viewer - Genesys Cloud Resource Center (mypurecloud.com)

    Be sure to set the filter for Contact Center. 


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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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