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When will we reach 3K members? Hurry, the contest starts now!

Jackie Maher

Jackie Maher01-18-2022 13:50

  • 1.  When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-18-2022 11:34
    Edited by Matt Lawson 02-14-2022 12:53
    How's it going, Genesys Cloud CX Community?  
     
    Our community is about to reach 3K members, and we're getting ready to celebrate! 
     
    Can you guess which day we'll reach this milestone? Our community is growing so fast!  
     
    Put your guess in this discussion thread, and a lucky member will be the first to claim a reward from the upcoming prize wall.

    How to Participate
    • Check our View Only List of Dates - make sure you select a date that isn't already taken.
    • We will update the form as guesses come in. First come, first serve! 
    • Submit your guess in this discussion thread.  
    • That's it!  
     
    Rules 
    • One entry per member.  
    • No duplicate guesses.  
    • All customers, partners, and Genesys employees are welcome to participate.  
     
    When we hit the milestone, this contest closes, so submit your guess quickly!  
     
    Our winner will be announced in this discussion thread, and we will email them directly on how to claim their prize.  
     
    Here's is a fun fact to get you started:
    • In 2021, there was an average of 60-65 new members joining the Genesys Cloud CX Community per month. 

    May the best community member win!  
     
    All the best, 
    Melissa  
    #Announcements

    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------


  • 2.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-18-2022 13:50
    April 18, 2022


  • 3.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-18-2022 14:18
    Jackie! Way to kick us off!

    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 4.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Top 25 Contributor
    Posted 01-18-2022 14:52
    3rd of April 2022

    ------------------------------
    Anton Vroon
    ------------------------------



  • 5.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-19-2022 05:21
    Friday 1st April 2022

    ------------------------------
    Matthew Calton
    Grove & Dean Ltd
    ------------------------------



  • 6.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-19-2022 06:39
    21st March 2022

    ------------------------------
    Gareth James
    CALLSCAN AUSTRALIA PTY. LTD.
    ------------------------------



  • 7.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-19-2022 09:57
    April 14th 2022​

    ------------------------------
    Sreekand Muthukrishnan
    Conn3ct (Connect Managed Services (UK) Limited)
    ------------------------------



  • 8.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-19-2022 12:03
    Whoa! April is really popular right now!

    The View Only List of Dates has been updated. 

    Let's keep them coming! 


    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 9.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-21-2022 08:11
    February 22, 2022
    I would have added it to the list of dates but I see they are all 2021 dates??  :)

    ------------------------------
    Janelle Lopez
    The Chamberlain Group, Inc.
    ------------------------------



  • 10.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-21-2022 08:35
    Yay!! February is finally have its moment!

    The years are going by too quickly, I can't keep up! (lol!! the excel has been updated) 



    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 11.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 02-16-2022 08:44
    I'm adding to my original post after checking the list of guesses when another member guessed Feb 22, 2022.  I was sure I selected this date, as it has a special meaning to me.  I see now I have been added to the list with a date of Feb 20 instead.  Thank you.

    ------------------------------
    Janelle Lopez
    The Chamberlain Group, Inc.
    ------------------------------



  • 12.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-16-2022 09:14
    Hey @Janelle Lopez, you are correct. I see where you claimed Feb 22nd back in January, so you have first dibs on that date. Looks like Melissa was off by a few days. I'll mark you for the 22nd. If it ends up being that date, both you and @Ramya Selvaraj will win! Cheers and good luck on your special day.​​​

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 13.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 02-16-2022 16:41
    Thank you Matt. Mucho appreciation :)

    ------------------------------
    Janelle Lopez
    The Chamberlain Group, Inc.
    ------------------------------



  • 14.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-21-2022 11:34
    Eek, my date was taken.  Joke's on me & will have to round down to 31-Mar-22.

    ------------------------------
    misty m mitchell-arizpe
    Genesys - Employees
    ------------------------------



  • 15.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-21-2022 13:59
    You never know Misty! 

    Here's a fun fact to all that haven't guessed yet:

    Our biggest month for new members in 2021 was in August and we had 118 new members join.

    Do what you may with that information lol!

    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 16.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-22-2022 09:41
    March 2 for me

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 17.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-23-2022 16:01
    8th of April for me

    ------------------------------
    Nathan Kaden
    CALLSCAN AUSTRALIA PTY. LTD.
    ------------------------------



  • 18.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-24-2022 12:46
    Nice! The sheet has been updated for all those who haven't put in a guess. 

    View Only List of Dates

    Update: Right now, we are at 2871 members! 

    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 19.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-26-2022 15:11
    February 2-21-22.

    ------------------------------
    Tim Dowdy
    Generac Power Systems, Inc.
    ------------------------------



  • 20.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-27-2022 08:06
    Edited by Saporito Michelle 01-27-2022 08:07
    March 29, 2022

    ------------------------------
    Michelle Saporito
    Community Legal Services of Mid-Florida
    ------------------------------



  • 21.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-27-2022 08:07
    Edited by Saporito Michelle 01-27-2022 08:08
    Where can I find the Prize Wall?

    ------------------------------
    Michelle Saporito
    Community Legal Services of Mid-Florida
    ------------------------------



  • 22.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-27-2022 11:13
    Edited by Melissa Ly 01-27-2022 11:30
    The View Only Dates List has been updated! 

    @Saporito Michelle, the prize wall is in development, but here's a sneak peek! (Make Your Own Whiskey Kit, Spa Set, Cheese & Wine Crate).


    Stay tuned for the reveal of the last 3 prize options! 

    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 23.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-28-2022 04:03
    2/10/2022
    Thank you! :)
    Eric

    ------------------------------
    Eric Loison
    Foehn Ltd.
    ------------------------------



  • 24.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-28-2022 08:18

    When will we reach 3K members?
    My guess is 2/2/22
    Let's go!



    ------------------------------
    Lynn Rodrigue
    Genesys - Employees
    ------------------------------



  • 25.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-31-2022 08:45
    The View Only Dates Sheet has been updated! 

    If you haven't already chosen a date, choose one now because the community numbers are going up quickly!

    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 26.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 01-31-2022 11:10
    Pi day!!  :)


    ------------------------------
    mark kertzner
    American Farmers & Ranchers Mutual Insurance Company
    ------------------------------



  • 27.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-31-2022 13:47
    Can't forget Pi Day!! Thanks Mark!!

    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 28.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 01-31-2022 13:58
    Valentine's Day...February 14, 2022


    ------------------------------
    Clay Tison
    Genesys - Employees
    ------------------------------



  • 29.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-01-2022 11:16
    Valentine's Day is a must!! Thanks Clay! 

    The View Only Dates List has been updated, get your guesses in everyone!

    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 30.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 02-02-2022 04:56
    17th March 2022

    ------------------------------
    Philip Thys
    British Telecommunications PLC
    ------------------------------



  • 31.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-02-2022 16:07
    Edited by Melissa Ly 02-02-2022 16:07
    Thanks Philip! Your guess has been documented in our Dates List. (for anyone who hasn't entered the contest, check this list and comment your date here!)



    ------------------------------
    Melissa Ly
    Genesys - Employees
    ------------------------------



  • 32.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-04-2022 10:44
    Everyone...the prize wall is happening. Get your guesses in now. We are at 2898 members. When will we hit that magical 3000? 



    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 33.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 02-08-2022 20:40
    3/13/22

    Cheers,
    Hugo

    ------------------------------
    Hugo Lewgoy
    Individual Only Contact Account
    ------------------------------



  • 34.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-09-2022 07:55
    You've got it, Hugo!

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 35.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 02-16-2022 08:38
    I vote for 3rd March, 2022. I am currently unable to add my guess in the excel sheet though. :) All the best!

    ------------------------------
    Stanislav Ilev
    Hewlett-Packard Enterprise Services
    ------------------------------



  • 36.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-16-2022 09:15
    You've got it, Stanislav!

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 37.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 02-17-2022 22:15
    Edited by Russell Dickson 02-17-2022 22:17
    17th March :)

    ------------------------------
    Russell Dickson
    KiwiBank
    ------------------------------



  • 38.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-18-2022 07:36
    Hey Russell,

    March 17th has already been claimed, but plenty of dates are still available (including Mach 16th & 18th). Please reference the sheet and let me know what you want.

    Cheers!

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 39.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 02-18-2022 15:19
    Thanks Matt, let's make it 18th. Cheers ears.

    ------------------------------
    Russell Dickson
    KiwiBank
    ------------------------------



  • 40.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 02-18-2022 09:07
    20th March :)

    ------------------------------
    Wojciech Dzikowski
    CGI ISMC Polska Sp. z o.o.
    ------------------------------



  • 41.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-18-2022 09:38
    Your Friday wish has been granted, Wojchiech!

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 42.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-18-2022 09:32
    March 1, 2022

    ------------------------------
    Karen Paul
    GENESYS TELECOMMUNICATIONS LAB. INC
    ------------------------------



  • 43.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-18-2022 09:39


    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 44.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 02-18-2022 10:22
    March 16th

    ------------------------------
    Joy Chandler
    National General Management Corp.
    ------------------------------



  • 45.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 02-18-2022 10:29
    Joy, to the world, "March 16th".

    Booked. Good luck!

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 46.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 03-15-2022 19:43
    Edited by Bernadette Lim Lo Suy 03-15-2022 19:44
    2 April 2022

    ------------------------------
    Bernadette Lim Lo Suy
    Genesys - Employees
    ------------------------------



  • 47.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 03-17-2022 10:16
    I've added you, @Bernadette Lim Lo Suy!​

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 48.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 03-16-2022 08:13
    How many members are there right now? I guessed so long ago (Jan), I don't even remember my date!

    ------------------------------
    Michelle Saporito
    Community Legal Services of Mid-Florida
    ------------------------------



  • 49.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 03-16-2022 09:30
    @Saporito Michelle - When I searched on you name in this thread, you guessed March 29th. Looks like the current member count is 2,969, based on the People tab at the top of the page. You are right in there. ​


  • 50.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 03-17-2022 09:37
    Thanks Jackie! My fingers are crossed.

    ------------------------------
    Michelle Saporito
    Community Legal Services of Mid-Florida
    ------------------------------



  • 51.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 03-16-2022 14:13

    Hey Everyone,

    Today I had a few people ask some really great questions: When will Genesys Cloud CX hit 3000 members? Who won the race to 3k contest? Can I still submit a date?

    If none of that makes sense, just know that the Genesys Cloud CX Community is VERY close to hitting 3k members and there was a contest to guess the date!

    If you remember that premise, you may also remember that three weeks ago, we were only 20 members away from hitting the jackpot, crowning a winner, and everything that comes with it. But, a bug was afoot.

    If you look at Genesys Cloud CX's member count today, we are around 30 members away from 3k. And you may have missed it, but we had a HUGE and unexpected backslide. So, what happened?

    The short answer or (TL;DR) is: Houston, we have (had) a problem.

    The long answer is pretty epic. So, without further adu: 



    A change was made!

    This change unintentionally deactivated some community members' accounts on the site, forsaking them to the Dark Side (literally, they couldn't log in, we didn't know who was deactivated, it was bad).

    The loss spanned the entire empire, but in this instance, it caused the Genesys Cloud CX's community members to drop from 2978ish members to around 2913ish - the historical record is not intact.  The community is currently at 2970 members thanks to all of the members that are new or emailed us to get their accounts fixed! (Your patience and understanding has meant the galaxy to us.)

    The contest was in peril. It was a time of deep unrest and incredibly busy inboxes.

    But hope emerged!

    We quickly realized that if anyone was deactivated by this event, all of the historical data for that profile is saved and can be restored. If you are affected, please follow the instructions on the page, and we can help.

    Luckily, a hero from a not too distant zoom meeting emerged!

    Roger the Brave and Patient! Has done a great job working on a solution and everyone should be automatically reactivated sometime this week. Thanks, Roger, for hitting lightspeed and trying to help.

    What does this mean for the contest? Well, once those accounts are reactivated, I am 99.9% certain that we will have hit 3k members! In fact, I think we'll exceed that milestone by around 50 members (maybe more).

    What does this mean for the contestants? As of right now, I think I will be giving out TWO prizes. I am going to use all of the tools at my disposal to see if I can pinpoint what date we would have hit 3k members so that a winner with historical accuracy and merit can be named. 

    Additionally, I think whoever guesses the ACTUAL date that we cross 3000 members deserves a prize, so whenever Roger's mission is complete:

    @joy chandler

    @Philip Thys

    @Russell Dickson

    @David Garrood

     
    You all have incredible odds of winning the first prize from the Prize Wall.

    Good luck! Wait, who am I kidding?

    May the force be with us, always!

    Matt​​​



    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 52.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 03-17-2022 15:50
    Solid photo of Roger, @Matt Lawson :D​

    ------------------------------
    Ashley Timbrook
    Avtex Solutions, LLC
    ------------------------------



  • 53.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 03-17-2022 12:12
    4/4/2022

    ------------------------------
    Laura Crawford
    Blucora, Inc.
    ------------------------------



  • 54.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 03-17-2022 12:22
    Edited by Matt Lawson 03-17-2022 12:22
    You are added, Laura!

    Anyone want 4/7 or 4/9?? Going once...going twice...

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 55.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 03-22-2022 09:15
    I'll take 4/7 please​

    ------------------------------
    Lisa Calandra
    Messer LLC
    ------------------------------



  • 56.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 03-22-2022 09:45
    Hey Lisa, I put you down!

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 57.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 03-23-2022 07:15
    I'll take 4/13 please

    ------------------------------
    Niall Geraghty
    SAGE GLOBAL SERVICES LIMITED
    ------------------------------



  • 58.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 03-23-2022 07:52
    Added!

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 59.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Top 25 Contributor
    Posted 03-27-2022 16:22
    @Matt Lawson have we officially reached 3k now?


    ------------------------------
    Anton Vroon
    ------------------------------



  • 60.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 03-28-2022 07:46
    Yeah, buddy! Winner of the contest will be announced on the next episode of the Q&A Show. Cheers!

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 61.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 04-05-2022 14:00
    Hey everyone, the winner of this contest was announced on the latest episode of the Q&A Show. Who could it be...check out minute 40:05 to find out.




    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



  • 62.  RE: When will we reach 3K members? Hurry, the contest starts now!

    Posted 04-05-2022 14:06

    If Lisa guessed 4/7 as shown in the bottom of this email, how did she win when it's not even 4/7 yet?

     

    Laura

     






  • 63.  RE: When will we reach 3K members? Hurry, the contest starts now!

    GENESYS
    Posted 04-05-2022 14:40
    @Laura Crawford, thanks for catching this and apologies to Lisa. I'll never know what it feels like to host an Oscars or Miss America pageant, but I definitely know how it feels. Apologies to Lisa and everyone else for the confusion.

    How the mistake was made: I was going off of the Excel sheet where it had Lisa listed for 3/23:
    ​​
    But that must have been a Copy and Paste Error. I had to go through the various submission records to who our real winner is...

    Congrats @Ying Qian! Please let me know what gift you want from the Prize Wall and we'll work on sending it your way. Comment below with which one of the six prizes you choose and my team will be in touch.

    @Laura Crawford, thank you for catching this mistake! As a reward, I'll let you pick a topic for an upcoming episode of the Q&A Show. Feel free to email your topic to QAShow@Genesys.com or message me in the community. 

    Sorry again to everyone for the confusion, but congrats to our winner!

    Cheers,

    Matt
    ​​

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------



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