Hi Michael
There's a couple of ideas on the ideas portal about this - one I raised myself that's currently lacking in votes and feedback :)
https://genesyscloud.ideas.aha.io/ideas/CLPLA-I-999------------------------------
Vaun McCarthy
NTT New Zealand Limited
------------------------------
Original Message:
Sent: 10-09-2020 00:08
From: Michael Oldham
Subject: Agent secure flow beeps on return to agent
customer wants an audible notification when the secure flow that the agent instigates finishes and control is past back to the agent. At the moment they have to stare at the screen till the secure flow banner disappears.
#Roadmap/NewFeatures
------------------------------
Michael Oldham
Telstra Corporation Ltd
------------------------------