Then you will need to use what is built into PureCloud. The API is designed for folks to write their own custom interfaces.
Try posting on the forum at
https://developer.mypurecloud.com to see if anyone on the developer side has any ideas.
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George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
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Original Message:
Sent: 09-13-2019 17:02
From: Karl Reed
Subject: WhatsApp: Own Aggregator
Want the reverse... to be able to manage WhatsApps within the PureCloud instance.
??
??
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Original Message------
Have you looked at the PureCloud Embeddable Framework to embed PureCloud functionality within the existing WhatsApp aggregator client?
https://help.mypurecloud.com/articles/about-purecloud-embeddable-framework/
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George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
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