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Does the Evaluete Schedule Group action works in survival mode

  • 1.  Does the Evaluete Schedule Group action works in survival mode

    Posted 02-10-2021 08:48
    Hi All,

    I am wondering if the Evaluete Schedule Group action works in survival mode?



    https://help.mypurecloud.com/articles/functions-an-edge-provides/
    Evaluate Schedule Group action - Genesys Cloud Resource Center
    Genesys Cloud Resource Center remove preview
    Evaluate Schedule Group action - Genesys Cloud Resource Center
    A schedule stipulates when a flow runs and is based on the [More]
    View this on Genesys Cloud Resource Center >

    #ArchitectureandDesign

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    Trevor Wong
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  • 2.  RE: Does the Evaluete Schedule Group action works in survival mode

    Posted 11 days ago
    Edited by Paulo Mesquita 11 days ago
    No, when the Edge server goes into survivability mode the schedule group evaluation fails and the call flow execution jumps to the event handling action:



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    Paulo Mesquita
    Spark NZ Trading
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