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Genesys Cloud release Notes for September 30 - Download individual non-voice interaction recordings

  • 1.  Genesys Cloud release Notes for September 30 - Download individual non-voice interaction recordings

    Posted 10-01-2020 18:36
    Hi All,

    Great to have the option to download (in my case chat transcript); however, is there anyway the download can be in local times rather than UTC like the details tab?
    #DigitalChannels
    #Omni-ChannelDesktop/UserInterface
    #PlatformAdministration
    #Unsure/Other

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    James Ross
    Fair Work Ombudsman
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