Hi,all

We try to use PureCloud's Voicebots.

And We have two questions.

1.How we know about Voicebot's function list?

  Is there any Reference?

2.Our language is Japanese.But our develop platform is on America(US-East).

   We tried to make flow on Architect which incloude Dialogflow.

　And we faced on problem of below 2-2's Picture.

2-1.Our flow on Architect

2-2.Our Problem

Description says 「No Available text to speech engines support this language」

And we tried to call but we can't connect Dialogflow's senario of Japanese

※ we can use English Senario.

We think we have to request. So we are investigating

Do anyone have any idea about solution of above it ?

Best regards,  

When you use English US in Architect you must ensure you have an agent configured with en-US language and not just 'en' (see image above).

Same will go with Japanese. Do you have that language configured on your Agent in Dialogflow?

Hi,all

We try to use PureCloud's Voicebots.

And We have two questions.

1.How we know about Voicebot's function list?

  Is there any Reference?

2.Our language is Japanese.But our develop platform is on America(US-East).

   We tried to make flow on Architect which incloude Dialogflow.

　And we faced on problem of below 2-2's Picture.

2-1.Our flow on Architect

2-2.Our Problem

Description says 「No Available text to speech engines support this language」

And we tried to call but we can't connect Dialogflow's senario of Japanese

※ we can use English Senario.

We think we have to request. So we are investigating

Do anyone have any idea about solution of above it ?

Best regards,  

• As you said,we use English US in Architect ,and we have intents with both en-US and Japanese language in Dialogflow. We find that intents with en-US are work but Japanese are not ,even we add the Japanese language in our Architect which default language is English. Is there some approach, if we want to make Japanese supported in our current Architect? 
• If you have more information about use Dialogflow in Purecloud, please let me know.

When you use English US in Architect you must ensure you have an agent configured with en-US language and not just 'en' (see image above).

Same will go with Japanese. Do you have that language configured on your Agent in Dialogflow?

Hi,all

We try to use PureCloud's Voicebots.

And We have two questions.

1.How we know about Voicebot's function list?

  Is there any Reference?

2.Our language is Japanese.But our develop platform is on America(US-East).

   We tried to make flow on Architect which incloude Dialogflow.

　And we faced on problem of below 2-2's Picture.

2-1.Our flow on Architect

2-2.Our Problem

Description says 「No Available text to speech engines support this language」

And we tried to call but we can't connect Dialogflow's senario of Japanese

※ we can use English Senario.

We think we have to request. So we are investigating

Do anyone have any idea about solution of above it ?

Best regards,  

• As you said,we use English US in Architect ,and we have intents with both en-US and Japanese language in Dialogflow. We find that intents with en-US are work but Japanese are not ,even we add the Japanese language in our Architect which default language is English. Is there some approach, if we want to make Japanese supported in our current Architect? 
• If you have more information about use Dialogflow in Purecloud, please let me know.

When you use English US in Architect you must ensure you have an agent configured with en-US language and not just 'en' (see image above).

Same will go with Japanese. Do you have that language configured on your Agent in Dialogflow?

Hi,all

We try to use PureCloud's Voicebots.

And We have two questions.

1.How we know about Voicebot's function list?

  Is there any Reference?

2.Our language is Japanese.But our develop platform is on America(US-East).

   We tried to make flow on Architect which incloude Dialogflow.

　And we faced on problem of below 2-2's Picture.

2-1.Our flow on Architect

2-2.Our Problem

Description says 「No Available text to speech engines support this language」

And we tried to call but we can't connect Dialogflow's senario of Japanese

※ we can use English Senario.

We think we have to request. So we are investigating

Do anyone have any idea about solution of above it ?

Best regards,  

• As you said,we use English US in Architect ,and we have intents with both en-US and Japanese language in Dialogflow. We find that intents with en-US are work but Japanese are not ,even we add the Japanese language in our Architect which default language is English. Is there some approach, if we want to make Japanese supported in our current Architect? 
• If you have more information about use Dialogflow in Purecloud, please let me know.

When you use English US in Architect you must ensure you have an agent configured with en-US language and not just 'en' (see image above).

Same will go with Japanese. Do you have that language configured on your Agent in Dialogflow?

Hi,all

We try to use PureCloud's Voicebots.

And We have two questions.

1.How we know about Voicebot's function list?

  Is there any Reference?

2.Our language is Japanese.But our develop platform is on America(US-East).

   We tried to make flow on Architect which incloude Dialogflow.

　And we faced on problem of below 2-2's Picture.

2-1.Our flow on Architect

2-2.Our Problem

Description says 「No Available text to speech engines support this language」

And we tried to call but we can't connect Dialogflow's senario of Japanese

※ we can use English Senario.

We think we have to request. So we are investigating

Do anyone have any idea about solution of above it ?

Best regards,  

• As you said,we use English US in Architect ,and we have intents with both en-US and Japanese language in Dialogflow. We find that intents with en-US are work but Japanese are not ,even we add the Japanese language in our Architect which default language is English. Is there some approach, if we want to make Japanese supported in our current Architect? 
• If you have more information about use Dialogflow in Purecloud, please let me know.

When you use English US in Architect you must ensure you have an agent configured with en-US language and not just 'en' (see image above).

Same will go with Japanese. Do you have that language configured on your Agent in Dialogflow?

Hi,all

We try to use PureCloud's Voicebots.

And We have two questions.

1.How we know about Voicebot's function list?

  Is there any Reference?

2.Our language is Japanese.But our develop platform is on America(US-East).

   We tried to make flow on Architect which incloude Dialogflow.

　And we faced on problem of below 2-2's Picture.

2-1.Our flow on Architect

2-2.Our Problem

Description says 「No Available text to speech engines support this language」

And we tried to call but we can't connect Dialogflow's senario of Japanese

※ we can use English Senario.