Hi Dean, In which endpoint do we get the communicationId?
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Priyavarshini Manohar
Black Box Technologies New Zealand Limited
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Original Message:
Sent: 05-04-2021 11:36
From: Dean Thames
Subject: Call transcription text data- Download
dangit. i was looking at the conversation details endpoint
thanks melissa.
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Dean Thames
Koch Business Solutions
Original Message:
Sent: 05-04-2021 10:56
From: Melissa Bailey
Subject: Call transcription text data- Download
{ "id":"conversationId", "participants": [ { "id":"participantId", "calls": [ "id":"thisIsTheCommunicationId" ] } ]}
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Melissa Bailey
Genesys - Employees
Original Message:
Sent: 05-04-2021 10:30
From: Dean Thames
Subject: Call transcription text data- Download
I might be missing something here but...
There doesn't appear to be an attribute named "communicationid" anywhere in the conversation detail.
Where can a fella find that?
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Dean Thames
Koch Business Solutions
Original Message:
Sent: 04-10-2021 17:21
From: Hichem Agrebi
Subject: Call transcription text data- Download
You can generate the url to download the transcript using this API
/api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl
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HIchem Agrebi
Original Message:
Sent: 04-09-2021 10:47
From: Raghava PVDS
Subject: Call transcription text data- Download
Hi Team,
I am looking for an option to export voice transcription text.
any way to achieve this please help,
#Reporting/Analytics
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Raghava PVDS
Cognizant Technology Solutions India
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