Thanks for the update Richard.
Got a question though - you mention "Azure AD" as the provisioning source. That sounds like it will be a no-brainer - a cloud to cloud sort of connection.
However, what will be the provisioning source for on-premise Active Directory installations?
And lastly, while I too think that this will be a good idea going forward, the clock is ticking down! Genesys let us know about this change back in February or March via this forum. 4 months later, with 5 months left to go, I've seen nothing made available for testing. I know that Genesys won't leave us in the lurch about this change but I'd be much happier if the new functionality was available for testing well before the bridge deprecation date.
If there is any promotional or technical material available I'm sure that I'm not the only one itching to get started!
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Christian Legg
MyBudget
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Original Message:
Sent: 07-10-2019 10:14
From: Richard Schott
Subject: Bridge Deprecation - AD user synch alternative
One of the items in progress is a named integration that will appear in the Azure Active Directory App Source. It is intended to be a "click to install" app that contains a default mapping for utilizing the PureCloud SCIM API's for ongoing user synchronization. The entire sync process should generally be pretty easy to administer, and is something we intend to document publicly. The transition path is also pretty simple: setup the user provisioning app in Azure AD to cover the groups of users you want synced, turn off the bridge connector, relax!
As these pieces become available, there will be a number of communication channels leveraged to ensure everyone has the information they need to successfully transition.
Stay tuned!
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Richard Schott
Genesys - Employees
Original Message:
Sent: 07-10-2019 09:56
From: Dan Fontaine
Subject: Bridge Deprecation - AD user synch alternative
That would be fantastic! Perhaps the subject of the Community Q&A show at the very least?
If Genesys would give us that as starting point/baseline, I'm sure we would all share some lessons learned or gotchas in the Community.
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Dan Fontaine
Altivon
Original Message:
Sent: 07-10-2019 02:34
From: Darryn Chang
Subject: Bridge Deprecation - AD user synch alternative
Glad im not the only in the situation, bit of a pain but im sure its for the greater good
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Darryn Chang
Stuff Limited
New Zealand
2 Years Purecloud
Original Message:
Sent: 07-08-2019 06:18
From: Mayeul BRIVET
Subject: Bridge Deprecation - AD user synch alternative
Hi,
Our impacted customers are starting to work on reworking their setup to accommodate the announced Bridge deprecation for this year end.
One of the item concerns User Synch with Active Directory.
Will Genesys publish a step by step tutorial on how to switch to SCIM ?
If yes, what's the ETA ?
Thanks
#Integrations
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Mayeul BRIVET
CoverApps
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