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Thank you for the detailed response, we also use participant data and milestones for logs in architect call flows (inbound and in-queue), but you give me a good idea to combine them. Just wanted to clarify, when you add to participant data key-value pair like "Further.CustomerJourney038" - "ExitType=transferred", you set the participant data value hard-coded, or there is an option to choose an existing milestone as a variable for the participant data value?
However my original question was about Architect Workflow:
For workflows there is no option to set participant data, milestones or add audio prompts.
The only way I found to debug a workflow, is to create common module with the workflow logic, test it using participant data in dummy inbound flow, then remove all participant data from it, and call this common module from the workflow. But this is time-consuming, complicated and not good for complex workflows, so I would like to find another way to debug workflows. Do you have any idea?Thanks,
Thank you for advice, Saugort.
I finally decided to create a string variable, add to it all the info that I need for debugging the workflow, and at the end, pass it as "Exit Reason" of the "EndWorkflow" block.
Here is the screenshot. It is not yet enabled but I imagine that will be the debug menu.
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